How much does shipping cost?
Standard shipping is FREE on purchases of $300 or more.

When will my order be shipped?
Processing time is separate from shipping time. Processing an order can take between 3 to 7 business days depending on the volume of orders received. Also, keep in mind that orders may be delayed due to the pandemic. Our standard shipping time for orders is 3 to 7 business days.

When will I receive my tracking number?
You will receive a shipment confirmation email and tracking number when your order is processed for shipping.

How long does it take to receive my order?
Most orders are delivered on business days which are Monday through Friday.
Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code. We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.

My tracking says delivered, but I haven’t received my package – what do I do? The phone number for FedEx is 1-800-Go-FedEx. The phone number for DHL is 1-800-2255345. Please make sure to also enter the correct shipping address – street number and name, apartment or suite number, city, state, and zip code.
We are not liable for packages that are sent to the wrong address when the address information is entered incorrectly.

Do you ship to P.O. boxes?
We only ship to P.O. boxes when using standard shipping. If you are using signature required shipping, you must enter a valid residence, company, or hotel address for a successful delivery.

Please understand that if a package is lost, stolen, or damaged after leaving our facility we are unable to accept any responsibility for the package contents. We do not provide refunds or replacements for orders that are lost, stolen, or damaged while in transit. We, unfortunately, do not take responsibility if DHL or FEDEX delays, damages, or losses to your package, as it is 100% out of our company’s control.